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MANAGE2016-12-02T00:20:23+00:00

PROPERTY MANAGEMENT OVERVIEW

TriBridge Management manages units in core markets across the Southeast. Our diverse multifamily portfolio ranges from Class A to Class C, mid-rise to high-rise, student to traditional. Our experience and vision gives us the ability to manage all asset types with a structure in place to do so effectively and efficiently.

PROPERTY SUPPORT GROUP

The Property Support Group at TriBridge Management is a support structure of departments that enhance overall management through an expertise/consultation platform. Each department provides data and expertise to property management and the clients we serve. The support teams focus on other aspects of the business and provide advice for the regional managers and community managers to operate effectively.

The TriBridge Accounting group maintains the highest standards of integrity, while providing exceptional financial reporting and analysis. Accounting provides a full range accounting, audit, property tax and insurance services.
The capital projects team at TriBridge covers both capital preservation and revenue enhancement through unit upgrades and common area improvements. In working closely with the Investment Management and ownership, the team addresses deferred maintenance upon acquisition, completes an annual capital improvement plan, and oversees property upgrades and amenity enhancements.
Our goal is to provide a lifestyle with exceptional service to our Homeowners.   With superior resident relations, personal services, maintaining luxurious amenities and community management, our mission is to create new opportunities to increase value in the properties that we manage.  As Management, we provide in-house real time accounting, financial reporting, and we assist the association in the reduction of expenses.  Providing support for the Board Members and a voice for the homeowners enables us to effectively create a harmonious and enjoyable living experience.
The TriBridge Human Resources Department’s mission is to support the goals of the company by providing services that promote a work environment that is characterized by fair treatment of all associates, open communications, personal accountability, trust and mutual respect. We will seek and provide solutions to workplace issues that support and optimize the company’s mission and vision.
The TriBridge Residential IT team maintains the integrity of our IT network systems, manages the in-house support system to ensure continuous data protection and security control and ensures that the various IT product integrations are functioning optimally. We also oversee Yardi, online leasing, Lead Tracking Solutions (LTS), resident online bill pay and portfolio-wide video conferencing.
The investment management group at TriBridge Residential develops and executes each property’s respective business plan and oversees all analysis and investor reporting. The team focuses on identifying value creation opportunities, often including preparing capital improvement and value-add project proposals that align with each owner’s strategy. Investment management regularly updates asset valuations and recommends disposition or recapitalization strategies to maximize investors’ returns.
The TriBridge marketing team concentrates on providing support and strategic direction to each asset ensuring optimization of all marketing pursuits resulting in maximum return on investment. We work to ensure that each asset presents a product that not only meets the expectations of the investors and customers but exceeds them by enhancing appeal and creating value.
The Training Department at TriBridge focuses on the growth of TriBridge employees by providing a solid career foundation comprised of blended learning to include live classroom facilitation, webinars and online training tailored for each position in the company.

When partnering with TriBridge Management, you’ll experience uncompromising attention to detail, unparalleled industry experience, and a breadth of expertise encompassing virtually any real estate investment strategy. With a current portfolio spanning seven states and 25 cities, our leadership, innovative practices, as well as local and global resources make TriBridge a clear choice for reaching your investment goals.

MANAGEMENT ASSOCIATES

SETH OTEY
Executive Vice President, Property Management

Seth Otey is responsible for developing and managing employee and client relationships, the overall performance of all properties and for overseeing and improving systems and policies.  As Vice President of Property Management at TriBridge, Seth has been involved with helping to implement best practices and plays a crucial role in the daily operations of the properties.

Prior to joining the company, Seth served in acquisitions, dispositions, and portfolio management roles for multi-family apartments, as well as off-campus student housing.  During college, Seth completed his first lease-up and disposition in the property manager capacity. After graduating, he became a Regional Property Manager primarily overseeing new construction and non-stabilized assets.  As Senior Regional Property Manager at Greystar, Seth oversaw operations of a portfolio that consisted of third-party lease-ups and stabilized assets. During this time Seth participated in nearly $150 million in dispositions.

Seth received a Bachelor of Science with an emphasis on Management from Georgia Southern University.  He also holds a property management license in South Carolina.

In his spare time, Seth spends time jogging and biking on the Atlanta BeltLine.  He enjoys training at his favorite local gyms and traveling to anywhere with a warm, sandy beach.   

TERESA MEUTER
Vice President of Accounting

Teresa Meuter is Vice President of Accounting at TriBridge Residential. Teresa’s responsibilities include supporting and mentoring accounting associates and management of financial reporting, income tax and audit functions at TriBridge. Teresa joined the TriBridge team in January of 2017.

Teresa brings over fifteen years of experience in the multi-family industry. She previously worked for RAM Partners, LLC, a third-party property management company in Atlanta, Georgia, where she was responsible for Accounting, Treasury and Business Systems Teams. Prior to RAM, Teresa was Senior Financial Analyst at Trammell Crow Residential, where she was responsible for development and construction budgets and forecasting, coordination of refinancing and new development loan closings and partnership distributions. She worked on notable Atlanta projects such as St. Regis Buckhead and One River Place.

Teresa enjoys spending time with her husband and their three children. She volunteers at MUST Ministries regularly and participates on the fundraising committee for her childrens’ school. Teresa received a Bachelor of Business Administration from the Florida Atlantic University. In addition, she is a Certified Public Accountant (CPA) and a member of the AICPA.

STEPHANIE JORDAN
Director of Human Resources

Stephanie Jordan is TriBridge’s in house HR educator, strategist and rule enforcer who provides support to managers on employee relations, succession planning and associate development. She partners with associates to align their work and business objectives, improve associate relations and enhance productivity and performance. Stephanie is passionate about helping TriBridge make the most of  their resources and talent.

Stephanie’s work history includes 12 years of  progressive Human Resources experience. Starting her HR career with TJ Maxx as the Regional HR Specialist, then moving to Oldcastle Materials as a one person HR team as their Corporate HR Generalist. Prior to joining TriBridge, Stephanie was the Human Resources Manager at Cortland Partners where she managed all day to day HR activity.

Stephanie holds a Bachelor of Science in Human Resources Policy & Development from Georgia State University as well as an MBA from American Intercontinental University. She is an active member of the Society of Human Resources Management as well as her sorority Alpha Kappa Alpha Sorority, Inc.

In her spare time, Stephanie enjoys spending time with her family, traveling, attending sporting events and trying new restaurants. Every weekend she can be found at either gymnastics with her daughter, or basketball with her son.

VIRGINIA LANCASTER
Vice President of Operations

Virginia Lancaster is responsible for developing and managing employee and client relationships. As Vice President of Operations at TriBridge, Virginia’s key responsibilities include supporting and mentoring regional managers and on-site community managers, working with investors, and building effective on-site teams who are empowered to deliver exceptional customer service to residents.  During her years with TriBridge, Virginia has been responsible for both lease-ups and product undergoing significant value add re-positioning. The majority of her career in real estate has been focused on the rehabilitation and re-positioning of distressed properties through determining the level of capital necessary to sell the asset and realize maximum profit.

Prior to joining the company, Virginia had extensive experience in the multi-family industry. In addition to on-site experience, she served as a Regional Manager and Director of Condominium Services for Lincoln Property Company. As Director of Condo Services, she achieved an $8,000,000 net profit for the client from the conversion and renovation of 221 apartment units to condominiums in 18 months. In 2006, she founded a company with the goal of owning and managing medium to long-term hold real-estate investments including a 12-unit apartment community in Atlanta which she fully renovated, repositioned, and stabilized in 6 months.

Virginia received a Bachelor of Arts in Sociology from the University of Houston. In addition, she is a Certified Property Manager (CPM) and a Licensed Real Estate Agent in the state of Georgia.

Virginia enjoys gardening, painting, and science fiction. She also loves animals and gives much of her time to various animal rescue groups.

BRIAN BRANTLEY
Director of Information Technology

Brian Brantley is responsible for the daily operations of the Information Technology department. This includes the support of the users in the corporate office and all TriBridge properties. In addition, he is tasked with the future development of TriBridge Information Systems to maintain our position at the forefront of the industry.

Prior to joining the company, Brian spent 16 years in operations and technology roles in the commercial construction industry. Using his management skills acquired during his 8 years in the United States Marine Corps, Brian and his team helped drive the progression to a fully digital document management system for collaboration between project managers, supervisors and general contractors. During this time, he rose to the Director of Information Technology position and began the process of modernizing communication with supervisors in the field allowing real-time access to drawings and changes, reducing costly errors in the field and increasing accuracy of change orders.

In his spare time, Brian enjoys spending time outdoors with his wife and family boating, hiking, diving and enjoying the beautiful North Georgia Mountains.

DAPHNEY ISAAC
Controller

Daphney joined the TriBridge team in 2013. She has over ten years of experience in multifamily accounting, formerly holding positions at Pulte, Wood Partners, and The Worthing Companies. She has a BBA in Accounting from Howard University and she began her career at Grant Thornton as an Audit Associate.

MIKE HANEY
Director of Maintenance

As Director of Maintenance, Michael Haney is responsible for the daily management and supervision of the companies’ service teams and ensures that each property is exceptionally maintained. In addition, Mike oversees capital projects related to asset preservation across our portfolio. He also has a lead role in our due diligence efforts and 5-year capital planning processes. His diverse technical knowledge makes him a tremendous asset in this role. Michael holds an impressive list of licenses including EPA Proctor and is HVAC Universal, GASHI-Home Inspector, Electrical, Competent Site Development Person in Excavation and Confinement Entry Space, High lift and Fork lift licenses. He is also CPO and OSHA certified.

Michael’s career spans a near 40-year period in the construction industry. He learned many trades through the decades and later went on to own his own general contracting company, where he built custom homes and did major remodels. His most recent experience prior to joining our team was as the Director of Property Services for MAA (formerly Post Properties). He enjoys working with people and is a proven leader, in his time at MAA having had 55 direct reports. He had many high impact successful deliverables during this time including the deployment of mobile maintenance. Other career highlights include integral participation in the redevelopment of Perry Homes.

Michael has been happily married 38 years to his wife Bonnie and is the proud father of seven children. In his spare time Michael enjoys spending time with his four grandchildren. He is also an avid outdoorsman and enjoys traveling.

RYAN YOUNG
Director of Capital Projects

Ryan Young is responsible for overseeing portfolio wide renovations and value-add initiatives. Her main responsibilities include design and construction management associated with value-add projects, as it relates to interior design and architecture. In her current role, she carries out the following responsibilities: estimating and budgeting, project scoping, design development and management, bidding, contract administering, expenditure tracking, reporting, and cost analysis. In addition, she assists with the annual development of 5-year capital plans related to asset preservation and improvements.

During Ryan’s tenure at TriBridge, she has successfully participated in the reposition of more than a dozen assets across five states. These projects include interior unit renovations, amenity upgrades, common area upgrades, model upgrades, exterior building upgrades, energy/water saving upgrades, etc. She consistently coordinates and works with the property, site management, vendors, and contractors during the renovation cycle to ensure all renovations are executed at appropriate levels of quality, on time, and within budget, striving to satisfy owner investment goals and strategies.

Prior to joining TriBridge, Ryan spent 3 years working for an Atlanta based general contractor as a Project Manager overseeing design and construction processes for single family homes. Ryan graduated with Summa Cum Laude recognition from The Georgia Institute of Technology with a Master’s of Science degree in Building Construction and Facilities Management. In addition, she attended East Carolina University where she obtained Summa Cum Laude recognition with a Bachelor’s of Science degree in Interior Design and a minor in Business Administration. She is an active member of the Atlanta Apartment Association and currently serves on the Association’s 2018 membership committee.

In her spare time, Ryan enjoys working on DIY projects for her new home, traveling, and spending time with her dog, Willis. She is currently studying for the Georgia General Contractor License (NASCLA Exam) and hopes to obtain licensing in 2018.

MONIQUE MITCHELL-NORMAN
Director of Talent Development

Monique Mitchell-Norman is responsible for employee development through education and training, enhancing bench strength amongst the on-site team, developing position based curricula to heighten the overall customer experience and analyzing learning strategies to improve and maintain sales quality and performance. As Director of Talent Development at TriBridge, Monique has been involved with aligning learning and development solutions with the organization’s objectives and the employees’ personal goals and growth.

Prior to joining the company, Monique acquired over 12 years of training experience in the multifamily sector and brings a wealth of knowledge to TriBridge Residential. She began her training career at Gables Residential as the Regional Training Manager, which later transitioned into the Regional Learning & Development Director. During her time with Gables, Monique was responsible for designing and implementing solutions for onboarding, change management, operational rollouts and facilitation. Following her time at Gables, she served as the Software Training Manager at Greystar where she oversaw a national team of Software trainers domestically in the U.S. as well as Mexico and the United Kingdom.
Monique studied for her Bachelor of Science Degree in Business Management at Augusta State University. Monique is an active member of the Education Committee with the Atlanta Apartment Association, a member of the Association for Talent Development (formerly ASTD), and the National Association of Professional Women.
In her spare time, Monique enjoys working out, indulging in live music of all genres, traveling (she grew up in Germany) and painting. She has a teenaged son who plays football for Woodstock High and she also serves as his biggest cheerleader and fan!

 

TIFFANY CRUTCHLEY
Director of Marketing

Tiffany Crutchley is responsible for providing marketing expertise for the development and execution of comprehensive advertising and internet marketing strategies in order to maximize property performance.  Additionally, she collaborates with marketing providers to provide high quality marketing collateral to both on-site and corporate teams.  She is also responsible for website management as well as coordination of community service events and other company initiatives.

Prior to joining the company, Tiffany served in many roles both onsite, in corporate housing and private home property management. Tiffany’s work history includes companies such as Gables Residential, AMLI Residential and Greystar. During her tenure with these companies she managed several successful dispositions and acquisitions and earned Property of the Quarter and Property of the Year awards, Top Performer, I Made A Difference awards, and national recognition for achievements in improved net operating income.

Tiffany attended Kennesaw State University. She is a member of the Atlanta Apartment Association and has served on several committees including The Membership Drive and Food-A-Thon.

In her spare time, Tiffany enjoys spending time with her family and on most nights can be found at the ballpark where her husband coaches and son plays baseball.

BRANDI BOUDOIN
Regional Vice President

As a Regional Vice President at TriBridge, Brandi Boudoin is responsible for a portfolio of assets, developing client and employee relationships and oversight of daily operations for TriBridge.

Brandi began her career in multi-family more than 20 years ago as a leasing consultant based in Atlanta, GA. She quickly moved up to Community Manager, managing a 30 year old asset undergoing a demographic reposition and renovation. Brandi was promoted to Regional Property Manager in 2005, overseeing assets in the Carolinas, Tennessee, Georgia, Virginia, DC and Maryland. Brandi’s experience ranges from repositioning assets to new-construction lease up, including the 2012 “Fastest Lease-Up Pace” (three months) awarded by Delta & Associates for an asset in Fredericksburg, VA. Brandi is very active with the Atlanta Apartment Association, Georgia Apartment Association and National Apartment Association as well as IREM. Brandi is currently a CPM Candidate. Brandi attended Dekalb College with studies concentrating in Business Management and Accounting.

In her spare time, Brandi enjoys spending time with her dog, watching college football and exploring the beltline.

JEFF BRASEL
Regional Property Manager

Jeff Brasel is responsible for managing a portfolio of assets in the Southeast market. As a Regional Property Manager at Tribridge Jeff is dedicated to providing support and motivation to the on-site operations teams, while exceeding the goals and expectations of the owners and clients.

Prior to joining Tribridge, Jeff oversaw several new construction lease-up communities, including mixed use developments, in and around the North Carolina market. Jeff enjoys being active in his local Triangle Apartment Association, participating on committees, and attending networking events. Jeff graduated from Northern Illinois University with a degree in Business Marketing. After graduating he moved from his home in the Chicago area to NC seeking warmer weather.

In his spare time, Jeff enjoys spending time boating, walking the local greenways with his dog, and exploring the Raleigh & Charlotte hot spots.

CARRIE PRICE
Regional Property Manager

Carrie Price is responsible for managing a portfolio of assets in the Southeast market. As a Regional Property Manager at TriBridge, Carrie is dedicated to providing support and motivation to the on-site operations teams, while exceeding the goals and expectations of the owners and clients.

Prior to joining Tribridge, Carrie served in multiple roles with companies that include, Greystar, The Worthing Companies, and RAM Partners. Entering the industry over fifteen year ago as a leasing consultant, she has also held onsite positions as assistant manager and community manager before joining the TriBridge Property Support Group.

Her background includes both urban and suburban assets, as well as garden style to new-construction high rises. Carrie’s proven track record makes her ideal for overseeing with a variety of asset types ranging from value-add to lease-ups.

BRITTANY BARCLAY
Regional Property Manager
ERICA LEVY
Brand Development Manager

Erica Levy utilizes her creative mindset and previous experience to promote TriBridge Residential’s constantly growing brand. At the University of South Carolina, Erica majored in Public Relations. Upon graduating, she played an essential role in building RADCO Residential’s marketing department, where she served as a Regional Marketing Coordinator for more than two years.

Now, as an integral part of TriBridge’s marketing department, Erica develops and executes marketing plans for TriBridge’s lease up communities, helps to devise, develop and deliver a comprehensive strategic and tactical plan for new business development and brand awareness for TriBridge Management, and also assists with public relations by raising the organization’s media profile. She says her favorite part of her current role is being able to be a part of the process of bringing new developments to life. In her spare time, Erica enjoys traveling, staying active and exploring Atlanta’s new hot spots.

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